FAQ

You have 30 days from delivery to request a return or exchange. Email us and we’ll send the next step. The item needs to be unused, in the original packaging, and in the same condition you received it.

Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, and PayPal. Checkout is encrypted.

Write to us within 12 hours of the order. After it is packed or handed to the carrier, we usually cannot change or cancel it.

Right now we ship to the United States. If you are ordering from another country, email us before you pay — rates and delivery times are not the same as US orders.

Most US orders arrive in 5–7 business days after you check out. When volume is high it can take up to 12 business days. You’ll get a confirmation email as soon as the order is placed.

Yes. Free shipping on every product to the United States.

Yes. Open Track my order on the site, enter your order number, and you’ll see the latest status.