FAQ
What is your return policy?
What is your return policy?
You have 30 days from delivery to request a return or exchange. Email us and we’ll send the next step. The item needs to be unused, in the original packaging, and in the same condition you received it.
What payment methods do you accept?
What payment methods do you accept?
Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, and PayPal. Checkout is encrypted.
Can I modify or cancel my order after placing it?
Can I modify or cancel my order after placing it?
Write to us within 12 hours of the order. After it is packed or handed to the carrier, we usually cannot change or cancel it.
Do you ship internationally?
Do you ship internationally?
Right now we ship to the United States. If you are ordering from another country, email us before you pay — rates and delivery times are not the same as US orders.
How long does shipping take?
How long does shipping take?
Most US orders arrive in 5–7 business days after you check out. When volume is high it can take up to 12 business days. You’ll get a confirmation email as soon as the order is placed.
Do you offer free shipping?
Do you offer free shipping?
Yes. Free shipping on every product to the United States.
Can I track my order?
Can I track my order?
Yes. Open Track my order on the site, enter your order number, and you’ll see the latest status.